Returns

Return Policy

Return guidance for adult-use hemp-derived products.

Hi-Vybz is for adults 21+. Review product labels, warnings, COAs, and local rules before ordering.

Return eligibility

Return eligibility may depend on product type, timing, condition, and whether the item has been opened.

Contact support with your order number before sending anything back so the team can review the request.

Hi-Vybz policies are provided for adult customers. Contact support with questions about your order, product details, or shipping eligibility.